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Solve
common PC problems with Microsoft "Fix
its"
Microsoft
Knowledge Base
is a great resource of helpful information regarding common hardware
and
software problems. It may not be a "pot o’ gold," and I wouldn't say
all the information is helpful. To put it another way, Microsoft's
Knowledge
Base is a frequently frustrating and only sporadically useful resource.
Recognizing this, Microsoft has created the Fix It Solution Center,
which is
home to over 100 automated problem-solvers.
Instead of
manually
attempting to follow the Knowledge Base instructions for a given issue
you can
sit back and let a Fix-It fix it for you.
The tools
are divided into
eight categories, including Windows, Internet Explorer, Office, and
Outlook/Outlook Express. Just mouse over any of them to see the
available
choices, then click the one you want for a full description. If it
sounds like
your problem, scroll down a bit until you find the Fix It button. A
wizard will
take you the rest of the way.
How well
does it work?
Let's put it this way: There's already a Fix It for broken Fix-Its.
It’s good to
see Microsoft
taking some proactive steps to tech-support. The Fix It Solution Center
is
definitely a positive destination for users who need some guided help.
Key
Commands that speed up basic
tasks
Key
command shortcuts are
quicker than mousing through menus; just bang a few keys together, and
your PC
instantly responds. And Windows has a lot of hidden commands, plus ways
to
customize those shortcuts however you want. Plus Microsoft lists even
more to
browse. If you swap mouse movements for these commands, Windows will
feel
faster than ever.
Navigate
menus: Open menus by holding
(or pressing)
Alt and pressing the underlined letter in a menu. Once open, you can
let go of
Alt and just tap the underlined letter of your selection. Arrow keys
also
navigate open menus, and Enter makes selections. Even hit
Control-Esc--or the
Windows Key--to open the Start Menu.
Swap
and close applications: Hold
Alt, and tap Tab to swap between open windows. Alt-Shift-Tab
moves
backwards, in case you overshoot your target. Ctrl-Shift-Esc opens the
Task
Manager. Close windows with Alt-F4. And Windows Key-M minimizes all
open
windows.
Drive
the desktop: Hold
Alt and double-click an item to view its properties. Shift-Delete
removes an
item without the interim step of sitting in the Recycle Bin. Begin
searching
for an item with F3. Make a duplicate file at a new location by holding
Ctrl
while you drag and drop it in the new place. Or hold Ctrl-Shift while
moving an
item to create a shortcut in the new location.
How
to take care of your
computer
Keep your
work area clean.
Save your
work often.
Setup an automatic backup system.
Close all
programs before
you shut down your computer.
Don't drop or
spill food
or drinks on your keyboard or computer.
Dust your
computer and
monitor, also shake dirt out of your keyboard.
Keep
magnets away from your computer. Madnets can erase your information.
Types
of computer
threats
Malware is a name for all
programs that
are harnful; viruses, trojans, worms and all other similar programs.
A computer Virus
is a program, which attaches itself to, overwrite or otherwise replace
another
program in order to reproduce itself without the knowlwdge of a PC
user.
Viruses can destroy files and disk.
A Trojan horse is a
program that does
something else that the user thought it would do. They are usually well
disguised. The trojan steals passwords and sends an e-mail to the
hackers fake
name and the the hacker has your account info in his hands.
A Worm is a program
which spreads usually over network connections. Worms always need a
host
program to spread, unlike a virus.
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Set
up a VPN
connection in Windows
XP
These
VPN connections allow Windows XP clients to
connect to a VPN remote access server. Microsoft VPN uses the PPTP and
LT2P
network protocols:
Here's How:
Open
the Windows Control
Panel.
Open the Network
Connections item
in Control Panel. A list of existing dial-up and LAN connections will
appear.
Choose
the 'Create a new
connection' item from the left-hand side of the window. The Windows XP
New
Connection Wizard will appear on the screen.
First click Next to
begin the
wizard,
then choose the 'Connect
to the
network at my workplace' item from the list and click Next.
On the Network
Connection page of
the wizard, choose the 'Virtual Private Network connection' option and
click
Next.
Enter a name for the new
VPN
connection in the 'Company Name' field and click Next. The name chosen
need not
match the name of an actual business.
Choose an option on the
'Public
Network' screen and click Next. The default option, 'Automatically dial
this
initial connection' can be used if the VPN connection will always be
initiated
when the computer is not already connected to the Internet. Otherwise,
choose
the 'Do not dial the initial connection' option. This option requires
that the
public Internet connection be established first, before this new VPN
connection
will be initiated.
Enter the name or IP
address of the
VPN remote access server to connect to, and click Next. Company network
administrators will provide this information.
Choose an option on the
"Connection Availability" screen and click Next. The default option,
'My Use Only,' ensures that Windows will make this new connection
available
only to the currently logged on user. Otherwise, choose the 'Anyone's
use'
option.
Click Finish to complete
the
wizard. The new VPN connection information has been saved.
Tips:While no practical
limits exist on
what may be entered in the 'Company Name' field, choose a connection
name that
will be easy to recognize later.
Take special care to key
the VPN
server name/IP address data correctly. The Windows XP wizard does not
automatically validate this server information.
What You Need:
Computer
running Microsoft
Windows XP
Host
name and/or IP address
of a VPN remote access server.
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